COMPANY QUESTIONS

A salty crew of entrepreneurs, designers, mavens, overachievers, black sheep, bean counters, jokers, fanatics, and a unicorn. It takes all kinds to style this ship.

Yes, we can.

Because there’s nothing cute (or wise) about spending a fortune just to look like everyone else. Style yourself unique in sunnies, then show us what you got @thomasjamesla

It’s nothing short of astrophysics: We put them on, give blue steel in the mirror, and see what we feel like pairing our pair with. We take inspiration from our lipstick, hair color, color of the sky, color of our socks…and we invite you to do the same.

Thomas James LA is currently only available online through our website.

holler@thomasjamesla.com 
Monday - Friday  9am - 4pm
(323) 393-0023

Product Questions

Without a doubt. We understand your curiosity. How can our glamourous styles be on par with so-called “designer” sunglasses, yet have a *delightfully* approachable price?

Without a doubt. We understand your curiosity. How can our glamourous styles be on par with so-called “designer” sunglasses, yet have a *delightfully* approachable price?

We don’t route our sunglasses through a third party. (This third party ultimately contributes to that markup you’re used to.) It’s a conscious decision we made from day one because above anything else, we see ourselves as creators of creativity. We’d rather inspire your style with multiple pairs of sunnies than drain your bank account. And, you get the same amazing quality, durability, and friend envy as you would with pricier sunglasses. (WIN WIN!)

We invite you to take what you’d spend on one “goes-with-everything” pair and put it towards tons of sunnies to support your habit. This is called sunglass polygamy, and we encourage it. 

All Thomas James LA sunglasses are vegan — so you can be a style animal without harming animals.

The maximum dollar value of a single order is $500 (before discounts, promo codes, shipping, and tax.)

Don’t worry! Your sunnies aren’t loose. They simply feature a yielding design that’s more flexible and malleable than other styles. If you frequently put on and take off your sunnies, this softer fit can be a benefit, as it helps prevent the temples from over-springing and breaking.

Stop what you’re doing and take a picture of your sunglasses exactly as they arrived. Then, email that picture to holler@thomasjamesla.com, along with your name and order number. Please indicate “damaged” in the subject line.  And we'll be happy to review your photo and help resolve your issue.

More than we can count.

We use all kinds of materials to make our crazy-sexy-cool sunglasses. You'll find sunglasses made out of polycarbonate, nickel-free metal, a combo of polycarbonate and nickel-free metal, 100% wood, biodegradable plastic, and even acetate. 

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Acetate is a high-quality, hyper-durable plastic considered to be the sunglasses material standard because of its high endurance against wear and tear, lightweight nature, and ability to yield beautiful, rich patterns and colors.

Acetate sunglasses are made by hand from layers and layers of acetate sheets, which gives each pair a noticeable quality and uniqueness. Acetate is also hypoallergenic, meaning it has a lower chance of causing sensitivity reactions on your skin. (Not only are these sunglasses stylish, but they're quite courteous!) Because acetate is a high-quality material, they're traditionally more durable than traditional plastic sunglasses. So, you can look forward to enjoying your acetate sunglasses for a very long time.

We use Polycarbonate lenses because they are thin, lightweight plastic lenses that enhance the comfy-ness of your sunglasses. Comfy sunglasses = sunglasses you can wear longer.

Some of our styles have Polarized lenses. To find out which styles, click into the product and check under "UV Rating".

Some of our styles have Polarized lenses. To find out which styles, click into the product and check under "UV Rating".

Each style is only available in one unique size.

We do not, but you can take Thomas James LA sunglasses to your doctor to determine if your sunglasses can be fitted for prescription lenses. Please note, our style Xanadu is not eligible for prescription lenses.

Yes! We send 1 complimentary case with each order.  This means, you get 1 case whether you buy 1 pair or 10 pairs

California's Proposition 65 entitles you to certain warnings about various consumer products, and it is our desire to provide information that helps you make informed purchasing decisions. As such, some products sold on this website contain a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm.

Simple! On each product page, we’ve included “Specifications” to help you find a good fit. Width refers to the width of one lens. Height refers to the height of lens only, and does not include the frames. And, nose gap refers to the area that sits on your nose. (It’s obvi, but we still had to say it.)

We suggest measuring your current favorite pair, and finding a pair of Thomas James LA sunglasses with specifications that are a close match.

Any items marked SALE, FINAL SALE, CLEARANCE are not eligible for returns or exchanges. Any products purchased as part of a limited donation partnership or philanthropic program (for example, iconGIRLS) may not be returned or exchanged.

CLEANING & CARE

The answers you seek can be found on our sunnyDOs and sunnyDON’Ts page.

Did you know most people don’t have symmetrical ears? (Don't worry, you're still perfect—just like your mama told you.) That’s why perfectly leveled sunnies may look a little tilted when you wear them. It’s an easy fix, though. Simply take your sunnies to an optical store and ask if they’ll help you with an adjustment. While it’s ok to heat the frames, ask that they do not heat the lenses, as this could cause permanent damage.

Why yes, there is! Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses does not make them eligible for refunds or exchanges. Keep your mirror lenses in a case when they're not on your face. And, never let them live loose in your purse or bag. Treat your mirror lens sunglasses how you want to be treated: with lots of kindness, love, and care.